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Terms of Service

Last updated: August 2026

What you're buying

Family Handover Pack is a one-time digital product. For a single payment, you get access to a questionnaire that generates a personalised PDF document summarising practical information about your household, for the use of family members or an executor in an emergency, incapacity, or bereavement. It is a template and record-keeping tool, generated in your own browser from information you provide.

Not legal or financial advice

This document is a personal record, not a legal or financial document. It is not a substitute for a will, a power of attorney, or professional legal or financial advice. Naming someone in the document does not grant them legal authority to act on your behalf. You should seek qualified professional advice for legal or financial matters.

Your information

The questionnaire runs entirely in your browser. We do not receive, store, or have access to anything you type into it. It is your responsibility to keep the generated document secure once you've saved or printed it, and to keep the information in it up to date.

Payment

Payments are processed by Paddle.com, our payment provider and seller of record. By purchasing, you also agree to Paddle's Buyer Terms and Conditions.

Refunds

See our Refund Policy for details.

Changes

We may update these terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated terms.